src: goshh.ie
A helpline is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS. Hotline, is also sometimes used to refer to Helpline. A helpline can provide emotional support to person in distress in its minimalistic form. It may help the individual
Services include
- User Assistance (for example computer software support)
- telephone counseling, medical hotlines, insolvency hotlines, crisis hotlines and many other types of hotlines.
Video Helpline
See also
- Telephone counseling
- Hotline
- Single Non-Emergency Number
Maps Helpline
References
src: thumbs.dreamstime.com
External links
- Helpline Database
Source of the article : Wikipedia