Vitalyst is a technology support services company offering application and device support for more than 150 different software applications and mobile devices. Core competencies include support for corporate technology migrations and one-on-one support for Microsoft software and other applications on all types of devices.
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Overview
Vitalyst's corporate headquarters is located in Bala Cynwyd, Pennsylvania, with an additional call center in Cleveland, Ohio. The company provides its web-based support and on-site training for Microsoft, Apple and other applications on a range of devices and computers. The company provides IT support for technology migrations to governmental entities, including the Federal Aviation Administration, the United States Department of Transportation, the Smithsonian Institution, and the U.S. Securities and Exchange Commission. Vitalyst was named one of 2015's 20 Most Promising Government Technology Solution Providers by CIO Review Magazine.
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History
Founded as PC Helps in 1992, the company changed its name to Vitalyst on January 15, 2014. The name change represented an expansion of the company's overall offerings from live telephone support to also include technical and end-user adoption support for company software migrations, self-help services, customer relationship management (CRM) support and customized project support.
Senior Management
Leadership Team
- Richard Neff - Interim Chief Executive Officer
- Karl Bupp - Chief Financial Officer
- Barry O'Donnell - Senior Vice President, Sales & Account Management
- Paul Rigby - Senior Vice President, Business Operations
- Judy C. Arnold - Vice President, Marketing
- Rich Natoli - Vice President, Customer Experience Group
- Kendra Muscella - Vice President, Account Management
- Jim Tate - Vice President, Product & Portfolio Development
- Keith Carvalho - Vice President, Sales
Board of Directors
- Owen Sullivan, Chair - Partner, Baird Capital Partners
- Tom Costello - Principal, Baird Capital Partners
- Mark Hodges - Operating Partner, Baird Capital Partners
- Austen Mulinder - President & Chief Executive Officer, Ziosk
- Randy Mehl - Partner, Baird Capital Partners
- Richard Neff - Interim CEO, Vitalyst & Operating Partner, Baird Capital Partners
References
- http://www.gipartners.com/news/gi-partners-sells-pc-helps-to-baird-capital-partners
- http://www.forbes.com/sites/ciocentral/2011/02/07/i-want-my-ipad-avoiding-it-consumerization-pitfalls
- http://www.rwbaird.com/ab/news/baird-news/article.aspx?ID=1UrIXFN2a8qJV5m4ysJT-8cNeH73zFUcSmaQp6FTXyKYdB2IyRSD7GqRYxf1Nbo6c3ZL503d7G4xqEBqjtyXifoej2IlFz9O
- http://mspmentor.net/managed-services/pc-helps-help-desk-extension-msps-enterprise-customers
- http://www.comparehelpdesk.com/pc-helps-offers-microsoft-upgrades-to-boost-help-desk
External links
- Official website
Source of the article : Wikipedia
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